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Roof Rx Sales Training Guide

Roof RxNRD reference

Roof Rx Sales Training Guide — Roof Rx / Roofing by Home Plus, Fort Myers FL.

Source: Roof Rx / Roofing by Home Plus, Fort Myers FL ·

Roof Rx / Roofing by Home Plus, Fort Myers FL
Business & Estimating
roof
sales
training
guide

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Company Background & Culture Who Are We? Roof Rx has more than 50 years of combined experience in the construction contracting and roofing industry. This extensive background enables us to understand the challenges in building and maintaining homes, multi-family dwellings, and light commercial projects. We are fully licensed in the State of Florida, with high ratings from the Better Business Bureau and other review-based agencies like Angie’s List, Yelp, Home Advisor, and Google. We are also members of the Google Guaranteed program which provides an extra level of reassurance to our customers that we stand behind our work. Mission: To provide quality work in construction, maintenance, and roofing throughout Southwest Florida for all types of property owners and managers. We aim to exceed customer expectations by delivering projects that exceed their expectations. We are a full-service, licensed roofing contractor specializing in residential and commercial services throughout Florida. Roof Rx and Roofing by Home Plus are companies founded on providing the highest level of quality, best customer service and competitive pricing to our customers all over Florida but with a concentration in Lee, Collier, Charlotte and Hendry counties and surrounding areas. We consider our primary service area to be from Venice, FL South to Marco Island, FL. Our corporate office is located in Fort Myers, Florida, and provides service to the entire Southwest Florida area. We have South Florida covered! Our company has come a long way since we started. Founded on solid business principles, ethics and quality workmanship, we have not forgotten our roots. Today, Roof Rx and Roofing by Home Plus are recognized as industry leaders within the roofing community for both residential and commercial projects as well as emergency and storm response. It’s a reputation that our team has worked diligently to uphold, one customer (and roof) at a time. Our customers are our number one priority and we have confidence that our work is evident of that. With more than 50 years of combined experience in Florida’s construction and roofing industry, Roof Rx sets itself apart from the competition. Whether it is a simple roof inspection or a full roof replacement, our customer service values and expertise guide us in addressing all of your roofing needs and providing superior services. We look forward to working with you. Corporate Office Location: Roof Rx and its sister company Roofing by Home Plus occupy the same corporate office location while maintaining different phone numbers, emails an other contact information. ● Roof Rx Fort Myers: 4350 Fowler Street; Suite #24; Fort Myers, FL 33901 ○ 239-789-9218 ○ roofrx.net ● Roofing by Home Plus: 4350 Fowler Street; Suite 24; Fort Myers, FL 33091 ○ 239-540-4550 ○ homeplusinc.com The Roof Rx Difference We provide comprehensive roofing services including: ● ● ● ● ● ● ● ● ● Leak Repair Roof Inspections Long warranties Insurance Claims Assistance Re-roofing and New Roof Installation Flashing Repairs Chimney Caps Roof Ventilation Free Estimates 2. Position Outline Account Manager Responsibilities As an Account Manager at Roof Rx, you will generate roofing contract sales by offering potential customers no-cost, no-obligation roofing inspections and assistance with the insurance claim process. Success in this role requires a strong commitment to prospecting and lead generation, along with excellent customer service. Sales Expectations ● Generate a minimum of 12 roof installations monthly. ● Methods include office leads, door knocking, referrals, property management companies, preferred vendor assignments, or public adjusters. Compensation ● ● Uncapped commission based on an agreed-upon percentage of the total job cost. Submit commission/job tracking sheets to the Manager by Friday for payment the following Friday. Hours ● ● Weekly schedules are determined by the Department Manager. Special schedule requests will be considered but may not always be accommodated. 3. Roofing 101 Shingle Types 3-Tab Shingles ● ● ● ● 60 mph wind rating 25-year limited warranty 6 nails per shingle (Florida Building / Hurricane Code) Budget-friendly but may lack durability and aesthetic appeal compared to other options. Architectural Shingles ● ● ● ● 110 to 160 mph wind rating Limited Lifetime warranty 6 nails per shingle (Florida Building / Hurricane Code) Durable and aesthetically appealing, with multiple layers for extra protection. There are many manufacturers of shingles. You will find that some people are very brand conscious and others just want the cheapest or the best. Listen to the needs and budget of your customer and help them make an informed decision. GAF, TAMKO, IKO, and Owens Corning all offer great products that each can fit the needs of your customers. Example: 1) A customer wants very high wind protection in their shingle. They do not believe that 130 MPH is good enough because he saw his neighbors' homes fly away during the hurricane. What would you offer them? a) The TAMKO Titan XT has a wind rating up to 160 MPH. It is installed with 6 nails per shingle, has a reinforced nail strip and when used with peel and stick underlayment creates a solid bond and secondary water barrier that will help with insurance pricing.

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